Knowledge Hub

June 24, 2020
How do I book a service for my Tusker car?
You can book a service online through your Tusker account, via Fleet Assist, or by calling Driverline on 0333 400 2020.
What happens after my employer approves my car order?
Once approved, we place your order with the manufacturer and provide updates throughout the process. You can track your car’s progress online
How do I order a salary sacrifice car through Tusker?
You can order a salary sacrifice car through the Tusker Driver Portal. Compare cars, view your monthly costs and Benefit in Kind
Is a deposit required for a salary sacrifice car?
No, we don’t require a deposit. The first amount is deducted from the driver’s salary from the month delivery is made. This
What happens at the end of the salary sacrifice car agreement?
There are three options; order a new car which will be delivered as the current one is collected, return the vehicle, or
What isn’t included in the scheme?
Our car scheme is designed to offer you a complete motoring package, however it doesn’t include fuel, payment of fines, engine oil,
What is included with a salary sacrifice car?
Fully comprehensive insurance, annual road fund licence (road tax), replacement tyres, routine servicing and maintenance, MOTs, full RAC breakdown cover and lifestyle
Who is the vehicle agreement between?
The Salary Sacrifice Scheme is between the Employer and the Employee and the vehicle contract is between the Employer and the leasing
What is a salary sacrifice car?
Salary Sacrifice is where employees can sacrifice a fixed amount of their salary each month in exchange for a brand new car.