Regulatory Information

Tuskerdirect Limited is an appointed representative of Howden UK Group Limited (FRN 309639) for insurance mediation activities and Product Partnerships Limited (FRN 626349) for consumer credit activities, which companies are authorised and regulated by the Financial Conduct Authority.

Tusker operates an “end of contract finance scheme” for customers who would like to keep their car. This product is only offered through BMW Financial Services (GB) Limited trading as Alphera Financial Services (FRN 312578), for which Tusker is an appointed representative of Product Partnerships Limited, Salts Mill, Victoria Road, Saltaire, BD18 3LA.

Tuskerdirect Limited acts as a credit broker not a lender for this scheme. We may receive a commission payment if an agreement is entered into with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how complaints are handled for this scheme, you can ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk

For complaints information when a transaction is completed online, please access the Online Dispute Resolution platform at http://ec.europa.eu/consumers/odr

Last updated: 17/10/2019