Regulatory Information

Tuskerdirect Limited trading as Tusker and Tuskercars, is an appointed representative of Product Partnerships Limited, Suite D2 Joseph’s Well, Hanover Walk, Leeds LS3 1AB for regulated consumer credit activities. Product Partnerships Limited are authorised and regulated by the Financial Conduct Authority. (FRN 626349).  Tuskerdirect Limited is a broker not a lender.

Tusker offers an “end of contract finance scheme” for customers who would like to keep their car when their hire agreement ends. This product is only offered through BMW Financial Services (GB) Limited trading as Alphera Financial Services (FRN 312578). Tuskerdirect Limited acts as a credit broker not a lender for this scheme and receives a fixed commission payment based on the amount financed if an agreement is entered into with the product provider. You can ask for details of how much this commission payment will be.

Tusker also operates a regulated consumer hire scheme on behalf of National Grid group companies and Cadent Gas Limited. This scheme is only available to employees of these companies.

If you would like to know how complaints are handled for these schemes, you can ask for a copy of our complaints handling process. You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk. You may be able to obtain finance facilities for your vehicle requirements from other lenders and you are encouraged to seek alternative quotations.