Tusker’s Six Steps to Accident Management

No matter how cautious you are, accidents can still occur. Tusker is here to support you, so if you are unlucky enough to experience a crash, don’t worry: we’re here to help you.

Tusker’s Six Steps to Accident Management

1. Make sure you’re safe: If you do have an accident. immediately turn on your hazard lights. This ensures other people can see you and makes the accident obvious to other drivers. Once your hazard lights are on, check that everyone’s safe and get out of the car if it’s safe to do so – particularly on motorways.
2. Inspect for damage: If it’s safe to do so, check your car for any damage, regardless of the size of the accident, and make sure you get insurance information from anyone else involved. We’d always advise avoiding admitting fault. Even casual comments can be taken as you admitting liability, so be mindful of your words, even if you’re feeling shaken.
3. Collect Evidence: If you can, take detailed photos of the damage to all vehicles involved. This is very helpful for insurance purposes and can have a significant impact on any claim you might have. If you’re injured, ask someone to take your photos for you. Law firms suggest documenting the following:
   • Any injuries to yourself or passengers
   • Damage to property
   • Traffic signs in the area that might affect the case
   • Key witnesses or police officers present

• Relevant number plates

Accidents can cause shock, affecting your memory. Having photographic evidence will be beneficial in the long run.

1. Set Up a Warning Triangle: If it’s safe to do so, retrieve the warning triangle from the Tusker driver pack, usually located in your car’s boot. Place it on the road at a visible distance from your vehicle. The Highway Code recommends placing it on the same side of the road, at least 45 meters (147 feet) behind your car. Do not use the warning triangle on motorways.
2. Contact Emergency Services: If necessary, call the emergency services and ensure everyone stays in place until they arrive. On motorways, ensure everyone gets out of the vehicle on the side away from traffic and stays safe, ideally behind a barrier. Keep pets in the car unless they are in danger. When making any phonecalls, face the traffic.
3. Call the Tusker Accident Management Team: Finally, contact the Tusker Accident Management Team at 0333 400 2020. We’ll take care of you and your vehicle from this point forward.

What Happens Next?

At Tusker, we aim to make driving a car, simple. We will arrange for your vehicle to be repaired at an approved centre. If the vehicle is not drivable, we will recover it for you.

Understanding that accidents are highly stressful, we ensure our reliable service partners respond promptly to get your car fixed and back on the road swiftly.

Whenever possible, we’ll provide you with a courtesy car. You will need to present a full driver’s license and might be asked for a fuel deposit.

The Tusker team will handle all the details for you, coordinating with our insurance companies and managing any personal injury issues. We even cover any loss caused by an uninsured driver. Contact us with any questions about accident management.