It’s simple to manage your Tusker car

The freedom that cars bring to us cannot be underestimated. From the school run, to commuting, shopping trips and weekends away, having access to a car equals freedom. While cars bring independence and a host of other benefits, for those who own or lease their cars, they can also be a source of administration and at times, they can produce unexpected bills as well.

Fortunately, Tusker’s salary sacrifice car benefits schemes are inclusive, covering not only the car, but also its road fund licence, insurance, maintenance, replacement tyres and breakdown cover for a single monthly amount. Tusker takes care of everything from a wear and tear perspective.

How do I service my Tusker car?

Your Tusker car comes fully managed, with all servicing included as part of the monthly amount. If your car needs routine servicing or if a light comes on to alert you to the car needing to visit a garage, simply login to the ‘my car’ area of the website, click on servicing and you can book a service with one of our garages. Alternatively, you can give the Tusker team a call and they’ll do the booking for you over the phone.

How do I replace tyres on my Tusker car?

Tyres wear down over time, and although rare, sadly punctures do happen. If your Tusker car needs new tyres, then fear not, tyres are included as part of your package and so if they’re needed, they will be free of charge to you. Tusker is partnered with KwikFit, which means that not only will there be a supplier within easy reach of you, but you can also book an appointment through the Tusker website, or over the phone with Kwik Fit. Just tell them that you drive a Tusker car, and they will invoice Tusker directly.

What if I have an accident?

Tusker’s accident management service means that we’ll take care of all the paperwork for you and liaise with the other people involved, where that’s needed. We’ll also work with a local garage to get your car fixed as soon as possible. Simply call the driver line and speak to one of the team who will be able to help you.

Can I get a courtesy car from Tusker?

If your car is off the road because of a no-fault accident, then Tusker can provide you with a relief vehicle to keep you mobile. Our customer team will arrange this for you. While we make every effort to keep you on the road, your temporary Tusker relief vehicle may not be an exact like for like replacement but we’ll do whatever we can to keep you mobile and to get your car fixed as soon as is possible.

So, living with your Tusker car couldn’t be easier, just fuel and go – and leave us to worry about the administration. If you have any questions, why not give the Tusker team a call on: 0333 400 2020