Knowledge Hub
June 30, 2020
What happens if employees resign or are made redundant?
We work with employers to offer a range of lifestyle protections should an employees’ circumstances change such as maternity or paternity leave,
June 24, 2020
What counts as fair wear and tear on a salary sacrifice car?
Fair wear and tears are the natural deterioration expected through normal use. Any damage outside BVRLA guidelines may result in a re-charge.
What condition should my car be in when I give it back?
You need to give the car back with all the keys, documents and accessories it came with, showing only fair wear and
Can I drive my Tusker car abroad in Europe?
Yes. Before travelling, you’ll need a Car on Hire Certificate (VE103B), which you can get from the RAC. Call us on the
What should I do if I'm involved in an accident in my car?
Contact the Driver Helpline on 0333 400 2020 immediately. Our accident management team will help you with the claims process and any
Am I allowed to smoke in my car?
Smoking in company cars is illegal under the Health Act 2006. Anyone caught smoking in a company car faces at least a
Can my partner or family member drive my car?
In most cases, yes. Additional drivers can usually be added, but it will depend on your employer’s policy and insurance requirements.
Do I need to pay road tax on my car?
No. Your car road tax is included and arranged on your behalf as part of your Tusker agreement.
What should I do if my Tusker car arrives damaged?
Check your new car thoroughly with the delivery agent and report any damage immediately on the delivery note. Contact us as soon